Privacy Policy

Welcome to FitSilk (referred to as “we,” “our,” or “us”). Protecting your personal information and your right to privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://fitsilk.store/.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Non-Personal Information: Browser type, IP address, device information, and browsing activity on our website.
  • Order Information: Details related to purchases, returns, and customer service interactions.

2. How We Use Your Information

We use the information collected in the following ways:

  • To process and fulfill your orders.
  • To send order confirmations, updates, and customer support messages.
  • To improve and personalize your shopping experience.
  • To prevent fraud and ensure secure transactions.
  • To comply with legal obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service Providers: Payment processors, shipping companies, and IT support who help us operate our store.
  • Legal Authorities: If required by law or to protect our rights and security.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality.
  • Analyze traffic and performance.
  • Remember your preferences and cart items.

You can disable cookies through your browser settings, but some features may not function properly.

5. Data Security

We implement reasonable security measures to protect your personal data. However, no electronic storage or transmission method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

  • Right to access, update, or delete your personal information.
  • Right to object to processing or request data portability.
  • Right to withdraw consent at any time.

To exercise these rights, please contact us at support@fitsilk.store.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date revised accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📧 Email: support@fitsilk.store
🌐 Website: https://fitsilk.store/